The kiosk is a state-of-the-art touch screen system for self-check-in/out, buying services, and renewing daycare packages. Always in the lead of technology and innovation, K9 Bytes® Software was the FIRST software company to offer a touch-screen system for use in the pet care industry. The system fully integrates with the K9 Koordinator, using membership numbers and photos assigned to each customer. Customers can also conveniently make credit card payments directly from the kiosk system with our Credit Card Module.
For details and pricing information contact us, or schedule a live demo to see all the bells and whistles for yourself.
The kiosk was designed for busy kennels that provide daycare.
The customer swipes their membership card or driver's license and check in/out their dog (just like the airport kiosk booths).
The check-in/out process is very fast, it takes just a few seconds; about 3 clicks to check in or out a dog.
The kiosk helps reduce the amount of staff needed in the mornings when a large number of daycare dogs check in.
The kiosk also serves as a virtual salesman. The customer can book their own services for that day! This feature will generate income that otherwise will not be there, since most of daycare customers do not book additional services for their dogs.
Customize the kiosk's graphics to fit your business' marketing theme (see sample graphics #1 and #2) Also, modify the different hardware that will be incorporated into your kiosk, such as printers, bar-code scanners, laser scanners, webcams, and collar printers.
Kiosk Features and Screenshots
Customizable greeting screen for customers to choose their preferred language. The entrance screen will also display your kennel logo, slogan, or photos. Unlike any other kiosk system available for the pet care industry, the K9 Bytes® Software kiosk has the ability to create customized graphics. The digital imaging is unbelievably sharp and cutting edge. We highly recommend doing a LIVE demo today, to enjoy the same experience your customers will, right from your own home!
Customer Log In
Only customers you allow will be able to use the kiosk. Customers could use their kennel membership card, driver license, or phone number to log in at the kiosk. Entries can be entered swiping magnetic cards or using the graphical keyboard shown in the log in screen.
When the services screen loads one of the services information will display by default. This serve two purposes: first, customers that visit often will learn about all the services in the long run, and second, the video serves as a virtual salesman. We want the customer to think: “Sure, I’ll try this one today.”
The better the quality of your images or videos, the more effective the kiosk will be. It is like having a virtual salesman, and remember, it only takes less than a few seconds to check in, so this will not be an annoying salesman trying to pitch a product that the customer doesn't want, or has the time to learn about. When dealing with a large number of daycare pets checking in a short period of time (most daycare pets will be checking in the morning before customers leave for work), it is very hard to have staff that will individually address each customer. Also, with the kiosk there is no sales-pressure: If a customer doesn’t want employ a service, they don’t have to book one (But eventually, they could!).
The following table shows the approximate income for a month, based on an average service price of $2. The left column represents the number of dogs checking in for daycare in that given month. The top row represents the percentage of the pets for which their owner will book a service. The better your virtual salesman (nice visual videos or images) the higher this percentage should be. For example, let's say you have an average of 30 dogs per day for daycare, and 1 out of 4 (25%) of their customers book a service. Given a service average price of $2, in one month the return for the kiosk is $450, and in four months will be $1800, and so on.
Having one or multiple kiosk systems, will effectively reduce the number of man-hours required to handle large number of check ins/outs in the peak drop or pick up times. The same principle has been recognized and utilized by many corporations (airlines boarding-pass kiosks, Wal-Mart's self-check-out kiosks, etc). The following table shows the savings amount per year, with respect to the number of labor hours not required after having one or multiple kiosk systems to replace personnel.
Often, boarding kennels and doggy daycare centers use bundled packages for regular customers. Packages are highly effective way to sustain or develop customer loyalty. From the kiosk, customers are able to renew their packages subscriptions with a single click! Talk about a time saver?
The goodbye screen is customized with your kennel name and logo or additional picture to match your marketing strategy. The customer can print his own receipt that has useful information, e.g. number of remaining packages left, amount due in pending bills, etc.